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  CEO BUSINESS COACH

Ideas to Inspire Your EXTRAORDINARY​

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Making Happiness a Cultural Norm

12/12/2019

 
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Almost everyone that I know looks forward to the holidays despite our favorite complaints that we gladly share in commiseration with others - the impossible to please mother-in-law, the sibling's know-it-all spouse, the over-bearing Dad, the out of control nieces and nephews. Despite the hustle and bustle, these months contain our happiest days of each year, according to the research of Matt Killingsworth, founder of Track Your Happiness. 

So if we are our happiest selves during the holiday season, what can employers extract from this knowledge and use in the workplace to gain the quantifiable business benefits of happiness [
Forbes, 2017]? I offer you three suggestions on infusing your culture with holiday spirit throughout the year and taking your employee experience from ordinary to EXTRAORDINARY. 

1 - Express Appreciation

​Holiday practice 
​We send cards and give gifts as a token to express our desire to continue our relationship with others. According to 20th-century French sociologist Marcel Mauss, gift-giving is a social contract of ongoing reciprocity of appreciation ("The Gift," 1925). 
Workplace Query
How frequently am I giving my employees the gift of recognition and appreciation?
Admit it. At one time or another, we all have done the Michael Scott math when giving and receiving gifts. And when it comes to feeling appreciated, your employees do this math too. Adopting a consistent and targeted practice of simple, genuine, and specific expressions of gratitude, positive feedback, and personal acknowledgment creates a culture in which people feel valued and directly connected to the success of the company. The payback for you - people who are willing to give more of their effort and intellectual capacity, which leads to tangible results such as customer loyalty and profitability.

2 - Reflect and Celebrate

Holiday Practice
We reflect on our relationships and our lives. We "take stock" of our blessings, our progress, and the people that have been an important part of our journey. 
Workplace Query
How often do I take time to appreciate the progress that we are making and learn from our journey?

​Success is never one giant leap. There are always a series of progressive steps forward, be they big or small. Sometimes each step requires much effort and time. Waiting to celebrate success at the very end neglects opportunities to motivate and encourage those working incredibly hard to make progress happen. 
Taking stock of the "small victories" and coming together as a community to acknowledge our "wins" can give people the added motivation to maintain or increase their effort.  An added benefit is the opportunity to identify and share best practices and avoid repeating previously identified mistakes and pitfalls.

3 - Emphasize Renewal

Holiday Practice
Most people return to work after the holidays feeling refreshed and energized.
Workplace Query
Do I encourage my staff to use their vacation benefit?

​It is these rejuvenating effects and their mutually positive impact on productivity that have made vacation time a standard employee benefit. Despite this, research conducted by Project: Time Off reports that only 51% of employees fully utilize their vacation time. 
​

Here's the reason you want to be a leader in bucking this trend. Project: Time Off reports that employees at companies that encourage vacation use are much happier with their jobs as compared to those who work at places where either vacation is discouraged or managers are ambivalent about taking time off. Be cautioned, however. Words alone are insufficient to create this kind of cultural change. Companies need to delve into and dismantle the indirect cues that often hold more significant sway with employees and implement broader changes in policies and practices to create a new cultural norm.

Additionally, vacations can be more enjoyable when you use my friend Shay Evans, Cruise Planners of Louisville, to help you plan the perfect getaway. Her knowledge and access to special deals, not to mention having a go to person while you are on vacation if something goes awry, is a free gift to yourself.

There you have it, three ideas for creating holiday happiness in your company all year. I wish you and your families a safe and peaceful holiday. I will be back in the new year with more ideas to Ignite Your Extraordinary!  ​

There's a little Oz in all of us

12/3/2019

 
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I have an addiction to audiobooks. I listen while cooking, cleaning, exercising, and more. My love of audiobooks began years ago when I spent many hours driving my daughter to sports competitions. So when The Wonderful Wizard of Oz by L. Frank Baum popped up on my recommendations, I couldn't resist making this story my companion for my Thanksgiving road trip. 

​This week I want to share a few insights that struck me, but first a quick refresher.
All of the characters whom Dorothy befriended were seeking traits they already possessed. 
> The Scarecrow wanted brains, and yet he offered smart solutions at every obstacle.
> The Tinman wanted a heart, and yet he displayed caring and empathy.
>The Lion wanted courage, and yet he stood by his friends when they were under attack.

​As in the movie, Oz did not possess any special powers to grant these three what they sought. Instead, he boosted their belief and confidence in themselves through tokens, which enabled them to shift their sense of self.

In the end, even Dorothy already possessed what she needed to return home, the magic shoes. Dorothy only needed someone to teach her how to use the power to get what she wanted. 
As I think about my role as a business coach, I am often like Dorothy. I'm a temporary visitor in someone else's company. My relationships with clients share the camaraderie and commitment demonstrated by Dorothy and her companions on their journey. I am like Oz, seeing the potential in others and giving them the confidence to let it shine. And every once in a while, I'm like Glenda the Good, offering knowledge or insight that turns possibility into reality. 

It is no wonder that I love what I do and have made this my lifelong career. This Thanksgiving, I was reminded of my fortune in being able to continue a job that I love.

​How do you relate to The Wonderful World of Oz? Are you on a quest in 2020? Whether you need a trusted thought partner, an infusion of confidence, or the magic of a fresh insight, I'd love to link arms and help you get there faster.
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  • Home
  • Schedule with Rita
  • Reviews
  • 1:1 Coaching Services
  • Group Coaching: We Win!
  • Pricing & Process
  • Coaching Outcomes
  • FREE Coaching Assessment
  • Insights & Ideas Blog
  • Let's Connect
  • Level ^ Up Collaboration