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Almost all foundational leadership and management programs in business teach the skill of delegation. Business publications regularly include features such as this one in Inc. Magazine (2015), "7 Strategies for Delegating Better and Getting More Done." This best practice is no longer limited to business. Delegation is a life skill that we all need to master - here's why.
In my practice, I frequently talk with successful small business owners who are struggling to manage multiple competing demands. Those demands come from all areas of life, not just business. Regardless of the source, they create a vortex of energy depletion that is real and seemingly impossible to break. The price you pay is also substantive.
Within the angst and weariness lies the possibility of a powerful breakthrough rooted in the concept of delegation.
My CEO coaching work services small business owners, many of whom have very few employees. Owning their business and serving their clients is demanding, and yet it is a bright spot in their lives because they love what they do. Most often, our conversations about delegation are not about managing their business. Instead, it is about handling the other curveballs of life.
Stephanie Riggle has owned her Granny Nannies franchise for over a decade and personally meets with families seeking care services and individuals seeking employment as a part of her team. "We are committed to creating affordable and flexible care while maintaining the highest quality experience for our clients. We take the time to understand what is valued by each client when establishing his/her individualized care plan. Our clients appreciate the consistency of care they receive by having the same caregiver regularly attend to them whether that is one hour a day, 24-hour assistance, or once a month."
"As a downsizing coach, I offer my clients a system that helps them sort through a lifetime of memories and belongings. Being emotionally unattached to the items, I provide a different perspective and resources to help clients decide what to do with all the possessions after a loved one passes." Downsizing and Organizing Coach Sarah Hodge, Owner of Property Partners 502.
The US service economy is ripe with opportunities to delegate activities that divert our energy and attention. I admit that I'm using the term delegate loosely, as the examples provided above require payment for services. Nonetheless, the principles of effective delegation apply. And most importantly, when my clients do the math, the money earned working in their business exceeds what they spend getting the help that they need.
Your time is a precious and limited resource. Your time is quantifiable as a monetary value. To quote a British adage, don't be penny-wise, pound-foolish.
Do the math, then delegate.
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